IMPROVING THE EFFECTIVENESS OF THE REGIONAL STRUCTURE OF THE NATIONAL STATISTICAL INSTITUTE IN THE CONTEXT OF MODERN MANAGEMENT CONCEPTS

Svetla Ivanova

Abstract: Following the held in 2015 Reform of the Regional Structure of the NSI, on the agenda before the heads of the Regional Statistical Offices is the issue of improving the efficiency of the structures managed by them. Because there are various management approaches and tools for that, the topic is discussed in three sections:<br>Section I. Uniqueness of RSOs as a factor for increasing efficiency. The article discusses specifics of the functioning of RSO and the benefits that can be derived from them, given their position as a public body, and in the same time from the position of producer of statistics. In this connection is represented the logical conformity between The Management Model "4R" Of Toyota, The Generic Model For Operation Of Statistical Organizations (GAMSO) and The Common Framework For Evaluation In Public Organizations (CAF). The key performance indicators (KPI) are presented as a management tool for controlling the business activity RSO in real time.<br>Section II. Management tools to help increase the efficiency of the Regional Statistical Offices - systems for measuring performance through Balanced Scorecard and quality management. In the next issue of the "Statistics" magazine the opportunities and benefits for RSOs from the implementation of a balanced scorecard to measure performance and Common Assessment Framework (CAF), as well as possibilities to adapt the principles of ISO 9001 for quality management in TSB will be examined.<br>Part III. Management tools to help increase the effectiveness of Regional Statistical Offices - benchmarking and the Lean concept. In the next issue of the "Statistics" magazine the opportunities for the application of benchmarking and management approach of Lean management processes in TSB will be examined.<br>

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Date published: 2016-06-07